We always love to hear from our customers, especially when they write to tell us how happy they are with their orders. Here are some recent emails from Annie’s inbox.

Dear Annie

I had heard the name Annie Haak from my girlfriend and how much she liked your stuff.

After hearing the name from her I looked it up on the internet and see your web site.

I was unsure what I was ordering so I rang the number on the site and the very nice lady I spoke to was every help full every step of the way helping with what best to get and completing my order.

I would like to thank whom ever it was I spoke to on the phone for a great service and all their help.

Thanks

James Burgess

March 2011

Hi there

Having been very pleased with a previous item (the Gili Guardian Angel Necklace) I recently ordered the Gili Large Cross Necklace and once again the service was excellent with the item arriving within a few days.

Opening the beautiful packaging and then the velvet pouch was such a joy and I was so happy with the cross which is quite beautiful in it's simplicity.

Thank you so much for all the care taken to make the whole experience of shopping so special.

Have a lovely week.

With best wishes

Michele

March 2011

Hi Annie

Just a note to say thank you for the excellent service you deliver. Not only with speed of delivery but the quality of your jewellery my wife was over the moon with them.

Also once again thanks for the guidance in the type of font on the bracelet hearts.

Look forward to further transactions in the future.

ANTHONY MCKILLOP

March 2011

Dear Annie

Yesterday i received my first ever purchase from you and i have to say I’m so over the moon with my gift.

In the past ive bought Links of London and a Tiffany bracelet at Christmas and to be honest I’m more in love with your bracelet than all the others and at a fraction of the price , and the gift wrapping is much better than all the rest , even though I bought this as a gift for myself it felt so nice to unwrap it as it was so nice with the box and the little bag.

I will be looking to buy more in the future.

Kind regards

Karen

March 2011

Oh my goodness - thank you soo much for the lovely rings that only one day after ordering were delivered - I'm delighted with the angel ring and butterfly ring and little pink heart ring thank you very much indeed.

The packaging and little bags and everything is so beautiful - very happy.

Can't wait to order again.

Kind regards

Carole

March 2011

Dear Annie & team

Many thanks I received this lovely bracelet today, I'm 100% happy with it, thank you for the prompt delivery.

I have my eye on other items which I'm sure I will be purchasing in the near future :)) You have some lovely jewellery..... You have made someone who is fussy about her jewellery a very happy bunny indeed :)

Thank you

Have a lovely weekend

Kind regards

Fran

March 2011

Hi Annie

Thank you very much for the fast delivery of the two gifts I've purchased, it's really been appreciated.

It's a refreshing change to come across such a personal service these days and especially online. I've used many various websites in the past but must compliment you on yours. It's both beautifully designed and very user friendly, complementing your great product range.

Good luck in the future and I'll certainly be using you again and recommending you to friends.

Kind Regards

Darren Yonoff

March 2011

Good morning

I received my initial bracelet this morning (Tuesday 1.3.2011) and was VERY pleased with it, and as I didn’t request any gift wrapping as it was for me and not a present, I thought it was beautifully wrapped and thank you so much, it really 'made my day'.

I have also got my eye on the 'guardian angel' bracelet with 6mm and 3mm silver balls, so I will definitely be back, I just have to accumulate some more funds first. I will gladly recommend you to all my family and friends too.

Thank you again.

Love Joanna

March 2011

Hi

Would just like to say how much I love the necklace that came yesterday, packagaging is also so very nice, will be ordering again soon.

Many thanks

Jennifer Barnes

February 2011

Hi

I would like to say a big thanks to you at all ‘Annie Haak’ – my jewellery is beautiful, I am VERY pleased and am getting lots of compliments on it.

I have purchased the Guardian Angel necklace, charm bracelet, ring and the Suka Amethyst charm bracelet.

Your packaging, service, and personal note are such a lovely touch.

As Arnie says ‘I’ll be back’....

Many thanks and kind regards

Gemma

February 2011

What a fantasic service, you are an absolute star Becca!

I will be definitely be visiting your website again soon, and look forward to receiving the package tomorrow.

February 2011

I received my bracelets today and they are gorgeous! I am definitely going to order more. I've never been keen on charm bracelets but these are a great because you can wear as many or as few as you like.

Mandy

February 2011

Dear Annie

Apologies for not sending this sooner, but I really must thank you for the Santi Hearts Bracelet that you made for my partner’s birthday.

She loved it. As did I, it's stunning.

She would now like a matching necklace and I wondered which you would recommend to match the bracelet please? I might just get it my partner for a valentine’s gift.

Kind regards

Neil

February 2011

Just a quick email to say thank you for turning my order round so quickly – it arrived this morning.

The packaging is gorgeous and the cufflinks themselves are beautiful.

I will definitely be recommending you to my family and friends .

Thank you again.

Best wishes

Karen

February 2011

Dear Annie and Team.

Thank you for prompt delivery of the bracelet that we ordered. We look forward to seeing it when Lesley unwraps it on her birthday in February. It was so nicely wrapped that we did not want to undo it. .

As a lover of jewellery we know she will be thrilled with it. .

Thanks again. .

Rae Easton

February 2011

I think your jewellery is beautiful and inspired, and have just finished spending an unexpected bonus on it.

However, I will be back for gifts for friends in due course!

JULIE ROSZKOWSKI

January 2011

Hello

I just wanted to say a very big thank you for the bracelet I received.

The bracelet is simply beautiful unlike anything I have seen before, and the packaging is gorgeous too.

I look forward to 'adding' to my bracelet in the future!

Kind regards

Anna Harding

January 2011

Dear Ms Haak

I sent my partner Matt a link to your website in the hope of opening one of your beautiful boxes on Christmas day, we have had a very tough year and pennies, like lots of other hard working couples are very tight, and although I believe your jewellery is worth every penny, it is a bit pricey.......... Anyway I was overwhelmed to open my gift to find a double bracelet of a heart and star, it has not left my wrist since and although I know that lots of rich and famous people wear your jewellery you will never know how special this piece means to me.

So thank you

Very Kind Regards

Maxine Reed

(nearly 39 and very happy)

January 2011

Dear Annie & Team

I would just like to say thank you so much for my order which I received this morning ( less than 24 hours from ordering!)

It is the first time I have ordered but have 2 bracelets which my husband bought me for Christmas and was looking for another to compliment those and also a special birthday gift.

The bracelets are really lovely and unique, I like the way you can personalise them by mixing and matching and they are packed so beautifully it is a joy to receive them.

Kind Regards

Nina

January 2011

Having received the above order I wanted to contact you to say thank you for the very impressive service and to say how pleased I am with the necklace which is more beautiful than the pictures on the website suggest.

Also, the packaging was so lovely and even though I knew what was inside (I bought it as a New Year treat for myself) it was still a thrill to see the ribboned box and then open it to reveal the luxurious velvet pouch. I look forward to purchasing more pieces in the future.

Thank you very much.

With best wishes for a very happy 2011.

Mich Michele Michalczuk

January 2011

Hi

Just wanted to say thanks for my bracelet – I absolutely LOVE it and the size fits perfectly.

I've been looking for something like this for years.

Thank you!!.

Karen Brookes-Lovell

PS, I have a feeling there might be a few Annie Haak bracelets on my Christmas list!!! x (Purchased Santi My Guardian Angel Bracelet - Sept 10)

Hi

I just wanted to say thank you so much for the necklace, it’s exactly what I wanted! I’ve been searching for ages on the high street and then I heard about you and found the perfect thing.

Kind regards

Nicky Burren (Purchased Itsy Bitsy Star Heart Charm Necklace - Sept 10

Just a note to say I received the beautiful bracelet I ordered only yesterday.

I would like to say thank you and to let you know how much I really love your designs and service and packaging for that matter!!

I will be shopping again in the very near future.

Many thanks

Ann-Marie Thomas (Purchased Silver & Charcoal Butterfly Charm Bracelet - Sept 10)

Hi

Just wanted to say thank you so much for my bracelet it is beautiful, now don't know which ones to wear!!!!!!

Thank you soooooo much, I love it!!

Have a great weekend

Love & light

Jo Rydon (Purchased My Precious Darlings Bracelet - August 10)

Hello

My bracelet arrived this morning and I am absolutely delighted with it.

Its just lovely.

Best

Margaret Ostrowski (Purchased Santi My Guardian Angel Bracelet - August 10)

Hi Rebecca

I just wanted to let you know that I have received the bracelet and I absolutely love it and know my mum will!

Thank you so much for the quick service.

Katrina Rafferty (August 2010)

Good morning Annie

I would just like to say that I received my bracelet on Saturday morning after ordering it on the Thursday, and I have to say that I am highly delighted with not only the speed and that I received it but the packaging and personalisation was absolutely brilliant.

I shall definitely be ordering more from your website and passing on to my friends and family your e-mail address.

Many thanks

Julie Richards (Purchased Anna Bella Open Heart Charm Bracelet - August 2010)

Annie

I received the two bracelets yesterday (Thursday 19 August 2010). My wife has had the same difficulty in choosing between the 'Frangipani' and 'Orchid' designs incorporating the 'Guardian Angel', each as appealing as the other, therefore, I suggested she keep both!

Her comments were that the bracelets were adorable, beautifully presented and would be truly treasured.

King regards

Andrew Christian (Purchased Frangipani and Orchid My Guardian Angel bracelets - August 2010)

Dear Nice People at Annie Haak Designs

I am writing to say how very impressed I am with your website and service. I was watching ‘Angela and Friends’ on Sky 1 where one of your necklaces was featured on Friday.

I liked it so much I looked you up on the internet and subsequently ordered the necklace over the Bank Holiday weekend. I was expecting it to arrive towards the end of this week, but it came today!

I’m very pleased with the necklace itself, and the way it had been packaged. I also liked the hand-written compliment slip and voucher, both of which I think is a lovely touch.

It’s always nice to discover a new website and I shall definitely be using you again as there are quite a few things I like on your site!

Thank you again for your wonderful service.

Best wishes

Mel Hancock (Purchased Gili Initial Necklace 05/10)

Dear Annie

Just to say a very big thank you for arranging the personalised initial for me last week. It was a short notice request and your collegue Rebecca was an absolute gem in arranging the details, she's a real asset to your team!

Many thanks once more

Sian Harvey

Annie

Thanks so much for my necklace. It's lovely.

Big hug.

Geri (Halliwell - Cha Cha Charming Silver Dragonfly Necklace 04/10)

Hiya Annie

Thank you for rushing the fabulous angel bracelet to me - it is now in Sydney, Australia and my friend is thrilled with it !!!

Thanks again I'm sure there will be more requests for them !!

Jamie x (Purchased Santi My Guardian Angel Bracelet 04/10))

Hi

just to say I have now received my bracelet and ring, they are both fantastic.

The personal touch of the hand written note with the ring was lovely.

I will definitely recommend you to my friends, family and hopefully purchase more lovely pieces for myself.

Thanks again.

Debra (Purchased Anna Bella Star Charm Bracelet and Sterling Silver Solid Heart Charm Ring 04/10)

I am absolutely thrilled with my new bracelet – it is all that I hoped it would be. I can’t believe I stumbled across your website by accident, and within 24 hours was the proud owner of a beautiful angel bracelet. I can’t remember ever being as pleased with any other ordering (from other companies) I have done over the internet. Less than 24 hours between ordering and receiving the goods.