With effect from 25th May 2018 to reflect GDPR changes.
If you have any questions that are not addressed in this policy please contact us by calling +44 (0)1730 231188 or emailing firstname.lastname@example.org
What Data do we collect?
When you use our website we collect data about you in the following ways:
ANNIE HAAK Designs profiles personal identifiable data when you enter a competition online. The date of birth is collected together with name, address, email and phone number. The ANNIE HAAK Designs business gains demographical insights by reporting on the ages of the entrants to the competition. This information is for insight only and is not used is any other way.
How do we collect your data?
The data we collect is provided to us during the order process or if you contact us via email, letter, telephone, social media or enter a competition.
Third party Cookies
Our website uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Our website also uses DoubleClick tracking by Google, which helps us keep track of and gain statistics on our online advertising. For more information on DoubleClick cookies, please see the official Google Advertising Privacy page.
As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. The cookies allow integration with social media sites such as Facebook and Twitter, which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
Why do we collect data?
We use the information that we have collected from you to ensure that we are able to provide the services and products as requested by you. To manage our business needs such as monitoring, analysing and improving services and the websites functionality and performance.
In addition to this we also use your information to assist you with queries relating to services or products or if we have made any changes to our website, services or goods.
Where you have consented to our newsletter subscription we may provide you with information relating to other products that we think might be of interest to you. Information includes the launches of Spring, Winter and sub Collections, Spring and Winter Sales, any promotional information including competitions and other emails relating to products or services.
Who do we share your data with?
Google Data Privacy and Security Policy https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008
If you enter a competition run by Annie Haak Designs, we will only share your data with third-parties if you have consented for us to do so at the time of entering the competition.
Storing of your data:
We will retain the data provided to us during an ordering process for as long as legally required, which is a minimum of 7 years. We may retain the data collected for longer than legally required if it is in our legitimate business interests and not prohibited by law. We will not use your data to contact you regarding marketing unless you have consented to it.
Cookies are typically removed or cleared once you have logged out of our website.
The data collected via our website is held on a server which is stored in the UK and subject to GDPR compliancy.
How do we protect your data?
In order to protect your data we have many technical and physical measures in place to provide reasonable protection against loss, misuse, unauthorised access, disclosure, and alteration. These measures include but are not limited to firewalls and data encryption.
What are my rights?
Under GDPR laws, you have a right to access, rectification, restriction, opposition, erasure and data portability. Please contact us should you wish to exercise these rights by calling +44 (0)1730 231188 or emailing email@example.com
How do I remove my consent?
You can withdraw your consent at any time and free of charge. Should you wish to change the communications you receive from us please email firstname.lastname@example.org where our Data Officer will be happy to help you.
What can I do if I am concerned?
We hope that you are confident in the way that we handle your data however, if you have a concern please contact us at email@example.com where our GDPR Officer will be happy to help you.
If you are not satisfied by the way in which we address your concerns, you have a right to lodge a complaint with the Supervisory Authority for data protection in your country.